Privacy Policy

Privacy Policy Last Updated: November 1, 2025 Effective Date: November 1, 2025 This Privacy Policy (“Policy”) describes how NeuraReach, LLC (“Company”, “we”, “our”, or “us”), a Delaware limited liability company, collects, uses, discloses, and protects the personal information of users (“User”, “you”) who access and use LookAtlas (the “Platform”). By using LookAtlas, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Platform. 1. Information We Collect We collect the following categories of information: a. Account Information – Name, email address, password, and other details provided during registration. b. Payment Information – Billing details and payment method information processed securely through third-party payment processors. c. Uploaded Content – Images, videos, or other media files you upload for processing through the Platform. d. Generated Content – AI-generated images or videos created through the Platform. e. Usage Data – Information about your device, browser type, IP address, pages visited, and actions taken on the Platform. f. Communication Data – Information you provide when contacting us for support or feedback. 2. How We Use Information We use the information we collect to: a. Provide, operate, and maintain the Platform and Services. b. Process payments, manage subscriptions, and provide customer support. c. Improve, personalize, and expand our Platform and AI models. d. Communicate with you regarding your account, updates, and promotions (only if you have opted in). e. Ensure compliance with our Terms and Conditions and applicable laws. f. Detect, prevent, and address fraud, abuse, or technical issues. 3. Legal Basis for Processing (GDPR) If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds: a. Performance of a contract – To provide you with the Services. b. Legitimate interests – To improve the Platform and ensure its security. c. Consent – For marketing or optional features, where applicable. d. Legal obligation – To comply with legal requirements. 4. Data Sharing and Disclosure We do not sell your personal information. We may share data in the following limited cases: a. Service Providers – With trusted third parties who help operate our Platform (e.g., payment processors, hosting providers, analytics services). b. Legal Requirements – If required by law, court order, or governmental authority. c. Business Transfers – In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. d. Protection of Rights – To enforce our Terms, protect our rights, and prevent fraud or abuse. 5. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. 6. Data Security We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 7. International Data Transfers Your information may be transferred to and processed in countries outside your country of residence, including the United States. By using our Platform, you consent to such transfers in accordance with applicable law. 8. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal data: a. Access – Request access to your personal data. b. Correction – Request correction of inaccurate or incomplete information. c. Deletion – Request deletion of your personal data, subject to legal limitations. d. Restriction – Request limitation on processing of your data. e. Portability – Request a copy of your data in a structured, commonly used format. f. Objection – Object to processing based on legitimate interests or direct marketing. To exercise any of these rights, contact us at [support@lookatlas.com](mailto:support@lookatlas.com). 9. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Platform. You can modify your browser settings to reject cookies, though some features may not function properly as a result. 10. Third-Party Links The Platform may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any information. 11. Children’s Privacy LookAtlas is not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a child under 18 has provided personal information, we will delete it promptly. 12. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date revised. Continued use of the Platform after updates constitutes acceptance of the revised Policy. 13. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: [support@lookatlas.com](mailto:support@lookatlas.com) NeuraReach, LLC – Delaware, USA